Terms of Service

TERMS OF SERVICE

1. Detailed description of goods and/or services

PickAProduct (Pty) Ltd is a business in the clothing industry that sells wedding-, prom-, bridesmaid-, mother of the bride- and flower girl dresses as well as skirt sets, women's work suits, women's jackets, and sweaters, women's shoes and handbags, women's wigs and hair extensions, wedding accessories, wedding bands for women, jewellery sets for women, men's and boys' formal suits for wedding, prom and business.

2. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 5-30 days and delivery confirmed by way of a tracking number via the following methods:

  • ePacket (25 days) applied to ePacket countries, e.g: Australia, Austria, Belgium, Denmark, Finland, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Democratic People's Republic Of, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, Malaysia, Canada, France, Lithuania, Spain, Bonaire, Sint Eustatius and Saba, French Guiana, French Polynesia, French Southern Territories, United States. ePacket shipping is FREE.
  • Fast Shipping via DHL (5-10 days) applied to ePacket countries, e.g.: Australia, Austria, Belgium, Denmark, Finland, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Korea, Democratic People's Republic Of, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Sweden, Switzerland, Thailand, Turkey, Ukraine, United Kingdom, Malaysia, Canada, France, Lithuania, Spain, Bonaire, Sint Eustatius and Saba, French Guiana, French Polynesia, French Southern Territories, United States. Fast shipping costs $30.
  • Standard shipping to the rest of the world via AliExpress' standard shipping (35-55 days)applies to the following countries: Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Isle Of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Macao, North Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Republic of Cameroon, Reunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Eswatini, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe. The following rates apply:
  • Rate name Conditions Cost
    Standard Shipping (35-55 days) US$0,00–US$20,00 US$3,50
    Standard Shipping (35-55 days) US$20,01–US$40,00 US$6,00
    Standard Shipping (35-55 days) US$40,01–US$60,00 US$8,50
    Standard Shipping (35-55 days) US$60,01–US$80,00 US$11,00
    Standard Shipping (35-55 days) US$80,01–US$100,00 US$13,50
  • Rate name Conditions Cost
    Standard Shipping (35-55 days) US$100,01–US$200,00 US$16,00
    Standard Shipping (35-55 days) US$200,01–US$300,00 US$18,50
    Standard Shipping (35-55 days) US$300,01 and up US$21,00
  • Fast delivery via DHL (10-15 days) to the rest of the world which includes the following countries: Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Isle Of Man, Jamaica, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Macao, North Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Republic of Cameroon, Reunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Eswatini, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe. Fast shipping costs $30.

3. Export restrictions

The offering on the website does not have restrictions, and is available internationally.

4. Return and Refunds policy

The provision of goods and services by PickAProduct (Pty) Ltd is subject to availability. In case of unavailability, PickAProduct (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 50% administration fee.

5. Customer Privacy policy

PickAProduct (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, personal information shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from https://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, Verified by VISA, Mastercard and MasterCard SecureCode into PickAProduct (Pty) Ltd's bank account.

7. Card acquiring and security

Card transactions will be acquired for PickAProduct (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
 
8. Customer details separate from card details

Customer details will be stored by PickAProduct (Pty) Ltd separately from card details which are entered by the client on DPO PayGate's secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transactions currency is South African Rand (ZAR).

10. Responsibility

PickAProduct (Pty) Ltd takes responsibility for all aspects relating to the transaction including sales of goods and services sold on this website, customer services, and support, dispute resolution, and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and PickAProduct (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 77 Ethel Road, Northcliff, JOHANNESBURG 2115.

12. Variation

PickAProduct (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by PickAProduct (private company) based in South Africa trading as PickAProduct and with registration number 9166126156 and Mr. A. W. Jansen van Rensburg (Director), Mrs. A Jansen van Rensburg (Manager).

14. PickAProduct (Pty) Ltd contact details

Company Physical Address: 77 Ethel Road, Northcliff, JOHANNESBURG 2115

Email: picknproduct@gmail.com

Telephone: +27 (011) 782-0702/+27 84 602 5254/+27 79 398 3175